Assistant Practice Manager

Join Our Exceptional Dental Team!

Are you someone who loves being part of a team, staying organized, and making a real impact on people’s day-to-day experience? If so, you'll feel right at home here!

About Us

At Paventy & Brown Orthodontics, we’re all about people. Yes, we create beautiful smiles but it's just as important how our patients feel while they’re with us. We’ve built a practice that’s supportive, team-focused, and genuinely cares about both our patients and each other.

We are a thriving dental practice committed to providing top-notch dental care to our community. We pride ourselves on delivering comprehensive dental services with a personal touch, a strong focus on consistency, communication, and creating a great experience at every visit. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.

What We Offer

• Competitive compensation package.
• Supportive work environment with modern facilities and advanced technology.
• Opportunities for mentorship and career growth.
• A diverse patient population and rewarding clinical experiences.

This isn’t just a job to us, it’s a role where you help keep everything moving. You’ll be a key part of the team experience, helping support daily operations, problem-solve in real time, and make sure both patients and team members feel taken care of.

If you’re looking for a place where you can grow, be part of a strong team, and make a difference in people’s lives, we’d love to connect.

Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!

Responsibilities

You will be responsible for the following:

• Greet and engage patients with respect and a smile. Ensure patients are well informed and comfortable - before, during, and after their appointment - about their treatment and oral health.
• Assist in managing practice operations to meet or exceed key performance metrics, including budget and production targets, and ensure financial records are accurate.
• Provide exceptional customer service, addressing non-clinical patient concerns, and assisting in conflict resolution.
• Collaborate with Practice Manager to conduct team performance evaluations and assist in team development.
• Coordinate patient scheduling, manage appointments, and anticipate scheduling conflicts. Foster positive relationships with doctors, Practice Manager, and team members, facilitating conflict resolution.
• Safeguard bank deposits and petty cash funds, following established protocols. Optimize patient flow and manage budgeted payroll hours.
• Train team members on company processes and policies, and support implementation of new procedures.
• Assist in organizing team meetings and communication efforts, fostering staff development. Contribute to local marketing efforts.
• Maintain a clean, sterile, and patient-centric working environment. Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

You will be required to possess the following:

• Two (2) or more years of dental practical experience
• High degree of professionalism and professional image
• Positive attitude, change advocate
• Independent decision-making skills, sound judgment
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry and dental terminology.