Customer Success Manager

We have offices in several parts of the world, employing over 500 people. The Romanian branch opened in 2017, this office being in charge representing the company in the local markets.

For us people come first! We encourage autonomy among our team members. This allows them to experiment with new ideas, explore their creativity while working with a product that has hundreds of millions of visitors on a daily basis.

You will have the opportunity to work with a young and energetic team and further develop new skills and competencies. Our benefits are competitive, having flexible work arrangements, bonus programs, personal and professional development seminars and many others.

Requirements

MUST HAVE

Sales skills / Problem solving / Enthusiasm / Attention to details / Curiosity

GOOD TO HAVEA

Strategic thinking / Self motivation / Ability to adapt / Negotiation skills / Positivity

Are you sociable and energetic?A

Do you enjoy working independently and being able to use your analytical thinking?

Are you looking for an opportunity to express your creativity and proactivity?

If all of the above define you, your future is with ICF EU EAST!A A A

YOU MUST HAVEA

Advanced computer skills and ability to work with programs such as JIRA, Microsoft Office, Google Drive etc.;

Medium or advanced in English

Proven track record of meeting or exceeding sales quotas and receiving positive customer feedback;

Efficiency to be able to produce significant output with minimal waisted effort;

Organization and planning skills in order to plan, organize, schedule and budget in an efficient, productive manner by focusing on key priorities;A

Ability to quickly and proficiently understand and absorb new information;

Attention to detailA so you donaEUR(TM)t let important details slip through the cracks or derail the project;

Openness to feedback and ideas, you often solicit feedback and react calmly and proficiently to constructive feedback.

Responsibilities

YOUR DAILY AGENDA

Build strong relationships with new and existing partners of the company by executing business plans to expand the market;

Attract new B2C, B2B partners for the company;

Schedule business meetings with potential new partners;

Organize events with partners and hold presentations;

Training & coaching new and existing partners;

Actively listen to our partnersaEUR(TM) requests and provide daily support to new and existing partners via e-mail;

Be the primary point of contact for partners requests;

Auditing and implementing compliance strategies among the existing partners;

Collect, analyze data of the market and deliver progress reports.

Turning every partener into a Happy Partner!