Junior Account Manager

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

We are a certified Great Place to Work company.

Responsibilities

• Reaching out to potential clients via phone
• Responding to client inquiries (phone and email)
• Working with a Customer Relationship Management (CRM) system
• Monitoring trends in currency, commodity, cryptocurrency, and stock index markets
• Working in a young, dynamic, and supportive team in a friendly atmosphere

Requirements

• Strong communication skills
• Well-developed interpersonal skills and a high standard of personal conduct
• Punctuality in task execution and excellent self-organization
• Interest in investment, exchange, and over-the-counter markets
• Essential: ease of building relationships and willingness to learn
• Good command of English, both written and spoken

Nice to have

• Sales experience in financial institutions

What We Offer

• Stable employment based on an employment contract
• A chance to grow within the FinTech industry in an international environment, while having a real impact on the company and the evolution of its products
• Training under the supervision of experienced financial market professionals
• A clear development path supported by regular feedback and transparent career progression
• Hybrid work model
• Regular team-building and integration events
• Equipment tailored to your needs
• Wide range of benefits like private medical care, myBenefit platform, sport card, language learning platform, meal co-financing at the office and more