Client Director - 1 Year FTC (Maternity Cover)

Job Description

Our Client Directors are accountable for revenue. You’ll own a portfolio of strategic clients, with a clear expectation to grow them through identifying, shaping, and closing commercial opportunities.

This role is for someone who understands how to build trust and convert it into measurable business. You won’t be judged on client satisfaction alone, but on your ability to drive revenue, create pipeline, and deliver against forecast.

You’ll operate at a senior level with global organisations, connecting learning strategy to commercial outcomes and ensuring the work we deliver translates into ongoing investment.

Job Requirements

What you’ll bring

• Proven experience growing revenue within enterprise accounts
• A consistent track record of hitting or exceeding commercial targets
• Confidence owning pipeline, forecast, and deal progression
• Ability to move from relationship to revenue, not just maintain rapport
• Strong stakeholder management, including C-suite influence
• Commercial judgement, knowing where to invest time for return
• Experience working in complex, multi-stakeholder environments

Job Responsibilities

What you’ll do

• Own a portfolio of high-value accounts with clear revenue targets
• Build and manage a pipeline within your accounts, not rely on inbound or delivery-led opportunities
• Identify, shape, and close new opportunities, from early conversation through to signed SOW
• Lead strategic sessions that surface commercial opportunity, not just review performance
• Drive multi-threaded engagement to expand footprint and reduce dependency on single stakeholders
• Take ownership of deal strategy, pricing, and positioning within your accounts
• Act as a senior escalation point, bringing control and direction to complex situations

What This Role Is Not

• Not a delivery management role
• Not a passive account stewardship role

Why this role matters at Sponge We are building a more commercially accountable client function.

That means fewer roles focused on relationship maintenance, and more focused on revenue ownership, strategic growth, and long-term account expansion.

This role is central to that shift.

Final note If you’re used to carrying a number, building pipeline, and closing within complex accounts, this will feel familiar.

If your experience is primarily relationship management without direct revenue accountability, this likely won’t be the right fit.

Job Benefits

• Competitive salary aligned to experience and revenue responsibility
• Flexible working hours
• Remote or hybrid working (Bristol-based office for those nearby)
• Pension scheme
• Income protection and life assurance
• 25 days holiday plus bank holidays
• Your birthday off
• Healthcare cash plan

If this sounds like the role for you, don't hesitate and apply today!

Location – Remote or Hybrid Bristol

For those based within commuting distance of Bristol, this is a hybrid role with regular time in the office (typically 2–3 days per week). For those further afield, the role can be fully remote — with opportunities to connect in person where possible.

We believe great work happens both together and independently, and we’ll support you to do your best work wherever you’re based.

We currently have main offices in the UK in Bristol and in Europe in Berlin and Brussels.