FIBER SPLICING TECHNICIAN

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FIBER SPLICING TECHNICIAN

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Operations Description

Whidbey Telecom is a community-focused telecommunications provider based in Langley, WA. The Fiber Splicing Technician supports fiber installation, splicing, testing, documentation, and service restoration while providing professional, customer-first service.

Key Responsibilities

• Install, splice, test, and troubleshoot fiber optic and copper facilities in Outside Plant (OSP) and on customer premises (as needed).
• Perform single-fiber and ribbon splicing, including splice-on connectors; prep, clean, dress, and protect fibers to company standards.
• Install and maintain splice enclosures/closures, pedestals, terminal access points, patch panels, and related OSP/ISP components.
• Use test equipment and best practices (e.g., OTDR, power meter/light source) to validate builds, isolate faults, and restore service.
• Read and follow design plans, cable prints, splicing diagrams, and as-builts; coordinate field changes with Engineering as needed.
• Respond to trouble tickets, outages, and damaged cable events; troubleshoot faults, coordinate repairs, and restore service.
• Locate Whidbey Telecom facilities and assist with identifying privately owned utilities/facilities to protect infrastructure.
• Document work performed, test results, materials used, and time in required systems; keep accurate as-built updates.
• Provide professional customer communication while on-site; explain work clearly and represent Whidbey Telecom with service excellence.
• Participate in scheduled maintenance windows, callouts, and an on-call rotation as assigned.
• Support training/best practices for peers and perform other related duties as assigned.

Position Requirements

Minimum Qualifications

• 3+ years fiber splicing experience (single-fiber and/or ribbon) or equivalent hands-on OSP fiber experience.
• Working knowledge of fiber prep, cleaning, splicing, testing, and installation with strong attention to detail.
• Ability to operate splicing and test equipment; comfortable using a computer/tablet/smartphone for documentation.
• Ability to read and interpret as-builts, splicing diagrams, cable prints, and basic spreadsheets.
• Knowledge of basic networking principles.
• Strong troubleshooting and problem-solving skills with a safety-first mindset.
• Professional communication and customer service skills; able to respond positively to customer issues.
• Dependable team player who can work independently with minimal supervision and coordinate with Customer Service, Engineering, and OSP Construction.
• Ability to work overtime as needed and travel to job/training sites as required; participate in on-call rotation.
• Strong dexterity and hand-eye coordination; ability to distinguish colors.
• Valid Washington State driver’s license with an insurable driving record.
• Must be eligible to work in the USA.
• Pre-employment and ongoing drug screens required.
• Able to travel across the Canada–U.S. border as needed.

Preferred Qualifications

• Experience working in telecom Outside Plant (OSP) construction/maintenance, including aerial or buried plant.
• Experience supporting residential and business broadband services (FTTH/FTTP, GPON/Active Ethernet, or DSL).
• Prior on-call or after-hours outage response experience.

Salary range -

• Fiber Splicing Technician - $26.00 - $46.40 per hour
• Fiber Splicing Technician II - $32.00 –$52.00 per hour

Salary ranges are based on available market data for the business sector and geographic location.

Benefits

Our benefits are designed to help you move forward in your career. We offer a range of benefits and programs to meet employee needs, based on eligibility. They include:

Health, Dental, Vision, and Life Insurance

Paid Time Off

Paid holidays

Employee Assistance Program

401 (k) -Company matching

WT Employee service discount (if eligible)

Other Compensation

Full-Time/Part-Time Full-Time Position FIBER SPLICING TECHNICIAN Exempt/Non-Exempt Non-Exempt Location Whidbey Telecom Langley

This position is currently accepting applications.

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