Assistant Director

Assistant Director

Agency

Texas A&M University at Galveston

Department

Campus Living & Learning

Proposed Minimum Salary

$4,848.59 monthly

Job Location

Galveston, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Assistant Director assists the Director in all aspects of departmental operations and maintains responsibility for Operations.

Essential Duties/Tasks

• Operations Management - Serves as the primary building manager for Campus Living & Learning (CL&L) facilities, overseeing daily operations and ensuring a high-quality residential experience for approximately 1,600 students. Manages housing operations including assignments, billing adjustments, and urgent facility or resident concerns. Coordinates and oversees non-academic facility operations such as summer turn, cleaning, and renovation schedules. Manages third-party vendor relationships and contracts to ensure effective service delivery. Reviews departmental accounts payable and receivable processes for accuracy and alignment with institutional goals, and provides budgetary recommendations. Acts as a subject matter expert for housing systems (e.g., StarRez, Onity, Ving/VisiOnline), including oversight of reporting processes and training for professional staff. Serves in an on-call rotation (1–2 weekends per month) and responds to campus emergencies as needed.
• Supervision & Staff Development - Provides direct supervision and leadership for a Housing Coordinator (SDS2), Housing Operations Coordinator, up to 24 Community Leaders (CLs), and 4–5 student office staff. Oversees all aspects of staff management including recruitment, selection, training, development, scheduling, and performance evaluation. Ensures compliance with departmental and university policies within the CL program. Provides ongoing coaching, feedback, and support to staff to promote professional growth, accountability, and effective team performance.
• Communications & Marketing - Oversees the development and maintenance of CL&L communications, including website content, publications (e.g., handbooks, resident communication resources), and digital messaging. Manages communication strategies within the housing management system (StarRez) and collaborates on social media efforts to ensure consistent, accurate, and engaging messaging to residents and campus stakeholders.
• Programs & Special Events - Advises and supports student programming efforts, including participation in major campus events such as New Student Conferences, Welcome Week, and other departmental initiatives. Contributes to the planning and facilitation of leadership workshops, orientations, and community-building programs. Oversees scheduling and management of internal reservable CL&L spaces, including contract processing and invoicing.
• Conduct & Adjudication - Serves as a hearing officer for student conduct cases, ensuring fair and consistent application of university policies. Communicates expectations and policies to residents and staff to promote accountability and community standards.
• Other Duties as Assigned - Performs additional responsibilities in support of departmental and institutional priorities.

Salary: $58,183.08 annually

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.
• Six years of progressively responsible experience in higher education.

• Master’s Degree.
• Experience working in University Housing

• Ability to effectively communicate both orally and in writing.
• Strong interpersonal and organizational skills.
• Working knowledge of StarRez, Onity, Ving/VisiOnline.
• Ability to multitask and work cooperatively with others.

• This position is security sensitive
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

We are the ocean campus of Texas A&M University at Galveston. Our employees come from throughout the world, with many different perspectives, talents, lived experiences, and interests. Aggies by the Sea promote a welcoming and highly productive work environment. We support the university’s goals to recruit and retain a quality workforce and encourage life-long learning practices. We will do our part to assist you in your new position and encourage you to take advantage of training and development opportunities that are available to help you be successful.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.