Business Operations Coordinator

JOB REQUIREMENTS: The Business Operations Coordinator serves as a

trusted partner to the Vice President and as the administrative and

operational hub of the department. This position coordinates executive

priorities, supports the daily operation of the office, manages phone

and communication flow, processes business and group sales contracts,

schedules meetings and follow-up activities, and helps ensure projects,

client requests, and internal responsibilities move forward efficiently.

The ideal candidate is highly organized, proactive, service-minded, and

detail-oriented. They are comfortable shifting between executive

support, office administration, contract processing, client

communication, and project coordination in a fast-paced hospitality

environment. They demonstrate exceptional professionalism, sound

judgment, confidentiality, and the ability to anticipate needs before

they arise. Executive Support \*Manage the Business Office\'s calendars,

meetings, daily priorities, client/VIP visits, and follow ups. \*Prepare

agendas, presentations, reports, and executive meeting materials.

\*Track action items and ensure follow-up on key initiatives. \*Draft

professional correspondence, reports, and internal communications.

\*Maintain confidential files and sensitive business information.

\*Assist with strategic projects and special initiatives as assigned.

Business Operations \*Coordinate operational projects across multiple

departments. \*Help monitor timelines, priorities, and organizational

initiatives. \*Improve internal processes to increase efficiency and

organization. \*Develop and maintain standard operating procedures

(SOPs), physical inventories of Office Resources, Printing projects,

Signage for Clients, Shipping & Receiving for \*Clients/Guests and

keeping proper documentation of all receipts, deliverables and

checklists. \*Assist leadership with planning, organization, and

execution of operational initiatives. \*Contract & Document

Administration \*Prepare, review, and process contracts, agreements, and

business documentation. \*Ensure documents are accurate, complete, and

executed in a timely manner. \*Coordinate revisions, signatures,

renewals, and contract tracking with both physical wet signature

documents as well as digital signature softwares.\* \*Maintain organized

electronic and physical contract files in both physical filing systems

as well as online CRMs and file/data storage areas. \*Monitor deadlines

and communicate upcoming milestones according to contract

details/deadlines as well as special requests to modify

details/deadlines with approvals. Office & Administrative Operations

Executive & Departmental Coordination \*\*\*\*\* OTHER EXPERIENCE AND

QUALIFICATIONS: Three to five years of experience in business

operations, executive administration, office management, project

coordination, or hospitality administration. Advanced proficiency in

Microsoft Office Suite/Office365 and its corresponding programs such as

Word, Excel, Powerpoint, OneNote, Canva, Zoom/Teams/Google Meet or other

Video Call Softwares, Online Messaging Platforms such as Slack,

ConnecTeam, Teams, etc. Exceptional organizational and time management

Skills. Strong Written And Verbal Communication Abilities. Ability To

manage multiple priorities with minimal supervision. Demonstrated

professionalism, discretion, and confidentiality. Professional telephone

presence and the ability to communicate clearly and courteously with

clients, employees, vendors, and business partners. Ability to remain

organized and responsive while managing frequent interruptions, incoming

requests, and changing priorities. Experience within hospitality,

hotels, resorts, or event management. Experience with Delphi.fdc or

Other CRM Sales Softwares Such As Salesforce Experience Processing

contracts or legal business documents. Familiarity with CRM systems,

project management software, or operational reporting. Ex erience

supporting executive leadership. Physical Requirements Prolonged periods

sitting at a desk and working on a computer. Ability to occasionally

lift up to 25 pounds. Ability to move throughout the resort property for

meetings and operational support. \*\*\*\*\* APPLICATION INSTRUCTIONS:

Apply Online: www.chulavistaresort.com