Senior Business Process Analyst Manager
Indexed description
The Opportunity
As the Senior Business Process Analyst Manager for AI Solutions, you will define how AI capabilities translate into business outcomes across sales, service, customer, and operational workflows. You will lead the identification, design, and optimization of business processes that leverage predictive, generative, and agentic AI to drive productivity, decision quality, user adoption, and measurable business value.
This is a hands-on leadership role. You will work directly with business leaders, product managers, data scientists, engineers, and end users to understand business challenges, define future-state operating models, and ensure AI solutions are embedded into workflows in a way that drives real adoption and impact. You will own the business process strategy, requirements, and operating models that ensure AI capabilities solve meaningful business problems rather than becoming standalone technology features.
What You Will Do
AI Strategy and Process Transformation
- Define and document current-state and future-state business processes enabled by AI.
- Identify opportunities for predictive, generative, and agentic AI to improve productivity and business outcomes.
- Prioritize AI use cases based on business value, feasibility, and adoption potential.
- Establish operating models for AI-enabled workflows and decision-making.
- Lead process discovery workshops and stakeholder interviews.
- Translate business objectives into clear AI, product, and analytics requirements.
- Define business rules, KPIs, success measures, and process impacts.
- Partner with Product, Engineering, and Data Science teams to ensure solutions align with business needs.
- Drive adoption strategies for AI-enabled capabilities.
- Define and monitor business KPIs, usage, and value realization metrics.
- Ensure AI solutions are embedded into day-to-day workflows.
- Partner with stakeholders to support organizational readiness and change management.
- Serve as the primary business process lead across Business, Product, Engineering, UX, and Data Science teams.
- Facilitate alignment and decision-making across multiple stakeholder groups.
- Identify risks, dependencies, and business impacts related to AI initiatives.
- Establish governance and prioritization frameworks for AI investments.
- Act as a trusted advisor to business and technology leadership.
- Communicate AI strategies, recommendations, and business value to executive audiences.
- Build alignment around priorities, outcomes, and success measures.
- Champion user-centric, outcome-driven AI solutions.
- Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or a related field.
- 10 years of experience in business process analysis, business transformation, consulting, product management, or related disciplines.
- 5 years of leadership experience managing teams or enterprise initiatives.
- Experience defining business requirements for Agentic AI, analytics, digital, or enterprise solutions.
- Strong understanding of business process design and workflow optimization.
- Experience partnering with business leaders, product teams, data scientists, and engineering teams.
- Strong stakeholder management, facilitation, and executive communication skills.
- Experience developing KPIs, business cases, and value realization frameworks.
- Knowledge of Agile delivery methodologies.
- Experience measuring and communicating business impact from AI investments.
- No immigration sponsorship available for this position.
- Master’s degree in Business Administration, Information Systems, Data Science, or a related field.
- Experience delivering AI, machine learning, generative AI, or intelligent automation initiatives.
- Experience supporting sales, service, customer experience, or commercial transformation programs.
- CBAP, Lean Six Sigma, PMP, or related certifications.
- Experience building and leading business analysis or transformation practices.
- Experience driving AI adoption, change management, and organizational readiness.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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