IT Project Manager

Summary

This position is located in the Office of Information Technology, Executive Office for Immigration Review, U. S. Department of Justice. This role manages IT projects involving application development, testing, implementation, and sustainment. It coordinates requirements, resources, schedules, risks, contractors, and stakeholders to support EOIR mission needs. This is a Competitive Service position; additional positions may be filled from this announcement within 90 days of certificate issuance.

Duties

• The duties and responsibilities for a IT Project Manager, GS-2210-13 generally include, but are not limited to, the following: Coordinates IT project management activities, resources, equipment, and information related to the delivery of products, platforms, or services to agencies and the public. Provides IT advice, assistance and training to customers who manage the development, production, and sustainment of systems. Collaborate with other IT Specialists and contractors in the analysis and development of future software design and programming techniques. Develops comprehensive information on the system data inputs, outputs, and related (IT) concerns.

Qualifications

In order to qualify for the IT Project Manager position, you must meet the following minimum qualifications: Minimum Qualification Requirement: Under the updated Competency-Based Qualification Standard for the IT Management Series (2210), applicants must: Demonstrate you have the required specialized experience for the position, Meet or exceed all required general competencies at the minimum proficiency level for the GS-13 grade. You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above. FOR THE GS-13 LEVEL: Specialized Experience You must demonstrate knowledge, skills, and abilities/competencies related to the work of this position, normally attained through the equivalent of one year of specialized experience at the GS-12 level or equivalent, or obtained through other means. Specialized experience for this position is defined as: Managing and coordinating IT resources, products, and services; Analyzing project risk and recommending corrective action to enhance project performance and success; Developing technical briefings for senior leadership to support IT strategy planning and project execution. Specialized experience must show demonstrable competencies aligned to the position's job analysis and the IT-2210 standard. AND For the GS-13 General Competencies and Minimum Proficiency Levels: Attention to Detail (Level 4, Advanced), Customer Service (Level 4, Advanced), Decision Making (Level 3, Intermediate), Information Management (Level 4, Advanced), Interpersonal Skills (Level 4, Advanced), Oral Communication (Level 3, Intermediate), Problem Solving (Level 4, Advanced), Teamwork (Level 4, Advanced), Technical Competence (Level 4, Advanced). Competency definitions: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on the qualifications for this position, click here.

Evaluations

Applicants applying under Delegated Examining (all U.S. citizens) procedures will be evaluated under DOJ's Category Rating and Selection Procedures. You will be evaluated for this job based on how well you meet the qualifications above. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. To be found minimally qualified, you must demonstrate proficiency in the general competencies listed in the Qualifications section of the job announcement. At this level, individuals apply the competencies in considerably difficult situations, require little to no guidance, and demonstrate broad and in-depth understanding of the competency. Your qualifications will be evaluated on the following competencies: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Information Management, Integrity/Honesty, Interpersonal Skills, Learning, Oral Communication, Problem Solving, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, and Technical Competence Application questionnaire: Applicants must complete a questionnaire as part of the application process. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13062975 Applicants identifying as meeting minimum qualifications for the position will move on to the next phase of the assessment process. USA Hire Online Assessments: The USA Hire Assessments include a passing score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Resume review: Your resume will be reviewed to confirm your qualifications for this position based on the required minimum qualifications. Applicants passing the resume review will move on to the next phase of the assessment process. Structured Interview Assessment: Applicants will participate in an interview that evaluates your ability to meet the four competency requirements described below. All candidates are assessed using the same set of predetermined questions, asked in the same order, and rated against the same scale. Each response is scored from 1 (Unsatisfactory) to 5 (Superior). Failure to complete this assessment will result in an ineligible rating. Technical Competence Information Management Oral Communication Problem Solving Candidates who achieve a passing score will be referred to the hiring manager and may be invited for an interview. If referred, all relevant documents submitted with your application package will be forwarded to the selecting official. In accordance with 5 CFR § 335.103(b)(3), due weight will be given to performance appraisals and awards during the interview and selection process. Falsifying your background, education, or experience is grounds for non-selection and may result in adjustments to your scored responses, which can affect your final rating. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Occupational questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/13062975 Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date, 10/22/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

What to expect next

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments. You will be notified of your application status during the hiring process, as applicable. You may check your application status by accessing the USAJOBS website and clicking "Application Status". The process may take up to 6 weeks. The four points of notification are: Application Received or Application Incomplete Minimum Qualification Requirement Met/Not Met Eligible (Application Referred) or Ineligible (Application Not referred) Selected or Not Selected *Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email once this process is completed (generally 4-6 weeks). We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement within 90 days.

Required documents

Your complete Application Package (containing the required documents) must be received no later than 11:59 pm Eastern on the closing date. To apply for this position, you must provide a complete Application Package which includes: A resume of no more than two pages which includes a list of all significant jobs held and duties performed, with dates specified in month and year, and indicates hours worked per week. If military or a civilian Federal employee, you must include your rank and/or grade. Additional information beyond your resume (e.g., cover letters, links to additional information) will not be reviewed. In describing your experience, please be clear and specific. We may not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The USAJOBS resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. A complete Application Questionnaire. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13062975 If you are requesting a reasonable accommodation to the online assessment, you can find the Reasonable Accommodation process here. Complete the USA Hire Assessments, you will receive a notification with your unique assessment access link to the USA Hire system and the completion deadline if an assessment is required. Other Supporting Documents, if applicable to you. CTAP/ICTAP documents (Please see the Additional Information section) Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from https://www.va.gov/records/download-va-letters/ or call 1-800-827-1000 to establish proof of disability. Any other supporting documentation required for verification as described in the announcement. Do not submit photographs with your application package. Remove photos from badges, licenses, or other documents, as hiring officials may not review documents containing images. Failure to submit all required documents may result in your application being deemed incomplete and removed from consideration. It is your responsibility to ensure your application package is complete. Note: Multiple selections may be made from this announcement. Salaries above are an approximation.

Other information

Conditions of Employment: Only U.S. Citizens or Nationals are eligible for employment with the Executive Office for Immigration Review. Dual citizens of the U.S. and another country will be considered on a case-by-case basis. All DOJ applicants, both U.S. citizens and non-citizens, whose job location is with the U.S., must meet the residency requirement. For a total of three (not necessarily consecutive years) of the five years immediately prior to applying for a position, the applicant must have: 1) resided in the U.S., 2) worked for the U.S. overseas in a Federal or military capacity; or 3) been a dependent of a Federal or military employee serving oversees. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP): To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria and must submit proof of eligibility for the special selection priority. Additional information about CTAP/ICTAP eligibility can be found by clicking here. Note: Multiple selections may be made from this announcement. Salaries listed above are an approximation and are subject to duty station locality adjustment. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.