IT Customer Support Specialist

The Aerospace Corporation IT Customer Support Specialist 2 Hours AgoSaved Hybrid Lancaster, PA, USA Senior level Senior levelAerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • DefenseProvides on-site IT end-user support for hardware, software, networks, VoIP, mobile devices, printers, security patching, and user onboarding. Manages workstation provisioning, imaging, inventory, asset disposal, account administration, and troubleshooting. Maintains documentation and knowledge-base articles, supports IT asset management compliance with DFARS and CMMC controls, and participates in Lean/Six Sigma improvement activities.Top Skills: AcronisActive DirectoryAirwatchAzureBiosCmmcDfarsIvanti EpmMS OfficeMicrosoft TeamsMicrosoft UsmtMobile Device ManagementNetscout Network AnalyzerRingcentralSix SigmaVoipWanZoom