Customer Marketing & AI Lead

MealPal Customer Marketing & AI Lead Reposted YesterdaySaved In-Office New York, NY, United States 125K-175K Annually Entry level 125K-175K Annually Entry levelConsumer Web • eCommerce • Food • OtherOwn and improve customer support AI agents, AI-powered lifecycle marketing campaigns, customer journeys, segmentation, personalization, and workflow automations. Analyze customer conversations and data, launch experiments across email and SMS, measure performance, resolve escalations, and turn customer insights into improvements in marketing, onboarding, support, and retention. The role requires independent project ownership, strong writing, analytical skills, and hands-on AI and automation experience.Top Skills: Ai AgentsExcel