Enterprise Customer Success Manager (AEC)

Unanet Enterprise Customer Success Manager (AEC) YesterdaySaved Remote United States 116K-142K Annually Senior level 116K-142K Annually Senior levelEnterprise Web • Fintech • Marketing Tech • SoftwareOwn strategic enterprise B2B SaaS accounts, driving adoption, retention, renewals, expansion, and net revenue retention. Build executive relationships, develop success and account plans, identify upsell opportunities, manage customer health and risks, coordinate cross-functional support, lead account reviews, and deliver training and best practices. The role also mentors team members and requires strategic communication with complex stakeholders.Top Skills: ChurnzeroCRMErpGainsightSalesforceUnanet