Desktop Support Technician

New Relic Desktop Support Technician YesterdaySaved In-Office or Remote San Francisco, CA, USA 43-53 Annually Senior level 43-53 Annually Senior levelSoftwareProvides Tier 1 and Tier 2 technical support in a primarily Mac-based environment. Responsibilities include troubleshooting hardware, software, networks, and SaaS applications; configuring laptops, printers, and peripherals; provisioning accounts and access; supporting meetings and events; maintaining hardware inventory; managing JSM tickets; training users; and participating in global emergency on-call coverage.Top Skills: Apple Mac HardwareBashGoogle MeetGoogle WorkspaceJamf ProJavaScriptJira Service Management (Jsm)macOSMoveworksNetworkingOktaPythonSlack