Trainer - Child Support

Pyxis Management Consulting Group (Pyxis) specializes in public sector digital transformations. Our team brings over a century of deep-rooted experience and knowledge in strategic planning, technology improvements, and operational efficiencies. We offer a plethora of digital transformation services including advisory, quality assurance, and system integration to achieve successful implementations and sustainable operations steering value-based outcomes for our customers. Pyxis takes pride in our role as a trusted partner and delivering positive impacts for both our clients and the broader community.

Position Overview

We are seeking experienced Trainers with 4–6 years of experience delivering training for Child Support programs. The ideal candidate will have a strong background in developing and delivering instructor-led and virtual training, creating training materials, and supporting end-user adoption for large-scale Child Support system implementations.

Required Qualifications

• 4–6 years of experience as a Trainer supporting Child Support programs.
• Experience designing, developing, and delivering instructor-led, virtual, and hands-on training sessions for business users.
• Proven experience creating training materials, including user guides, participant manuals, job aids, quick reference guides, and e-learning content.
• Experience conducting training needs assessments and tailoring training content for diverse stakeholder groups.
• Strong presentation, facilitation, and communication skills.
• Experience using Microsoft Office Suite and learning management systems (LMS).
• Ability to collaborate effectively with business SMEs, project teams, and change management stakeholders.

• Develop and maintain comprehensive training curricula and course materials.
• Deliver instructor-led, virtual, and hands-on training sessions for end users and program staff.
• Coordinate and support training logistics, including scheduling, classroom setup, and learner communications.
• Evaluate training effectiveness and update materials based on participant feedback and system enhancements.
• Provide post-training support during pilot and production rollout activities.

Join a rapidly growing entrepreneurial consulting firm where you can directly influence company growth, shape strategic direction, and build lasting relationships with government leaders and strategic vendor partners.