Lead QA Automation Engineer

Lead QA Engineer

Location: Monterrey

Overview

We are looking for a Lead QA Automation Engineer who is passionate about software quality assurance and test automation.

The ideal candidate will have strong experience in web, API, integration, and backend testing, with a focus on application reliability and operational excellence.

Role Summary

Support a strategic Oil & Gas client within Managed Services Operations. Combine hands-on automation, quality advocacy, production validation, incident response, mentoring, and cross-functional leadership. The schedule is Monday through Friday during standard business hours, plus participation in a 24x7 on-call rotation for critical incidents.

Responsibilities

• Design and execute test strategies, plans, cases, and evidence for web, API, integration, backend, and end-to-end applications.
• Develop, maintain, and enhance reusable automated test frameworks and assets.
• Perform functional, regression, integration, end-to-end, performance, deployment, release, hotfix, and production-change validation.
• Analyze failures, identify root causes, and partner with developers and architects to resolve defects efficiently.
• Review automated test code and promote scalable quality engineering practices.
• Integrate automated tests into Azure DevOps, Jenkins, or GitHub Actions pipelines.
• Maintain testing documentation, quality metrics, dashboards, and traceable evidence.
• Participate in 24x7 on-call support and respond to Severity 1 and Severity 2 incidents.
• Collaborate during service restoration, root cause analysis, and corrective or preventive actions.
• Validate production recovery and deployments while meeting SLAs and escalation procedures.
• Mentor QA engineers and influence automation maturity, ownership, and continuous improvement.
• Translate stakeholder requirements into test scenarios, quality objectives, risks, and status updates.
• Contribute actively to Agile planning, refinement, reviews, and retrospectives.

Qualifications

• 5+ years in Software Quality Assurance, including at least 3 years in test automation.
• Strong programming experience in Java, .NET/C#, or Python.
• Hands-on experience with Selenium, Playwright, Cypress, RestAssured, or Postman.
• REST API testing experience using Swagger/OpenAPI specifications.
• Strong SDLC, QA methodology, test design, and defect-management knowledge.
• Experience integrating automated tests into CI/CD pipelines.
• Proficiency in SQL, database validation, Git, and Agile/Scrum delivery.
• Strong troubleshooting, communication, stakeholder-management, and incident decision-making skills.
• English proficiency at B2+ for direct client communication.
• Availability for a 24x7 on-call rotation supporting Severity 1 and Severity 2 incidents.
• Preferred: Managed Services, production support, or Level 2/Level 3 support experience.
• Preferred: Enterprise application support under strict SLAs and major incident processes.
• Preferred: Azure or AWS exposure.
• Preferred: JMeter, Gatling, or LoadRunner performance testing experience.
• Preferred: Splunk, AppDynamics, Dynatrace, Azure Monitor, or Datadog exposure.
• Preferred: ISTQB, Microsoft Azure, AWS, or relevant testing and automation certifications

If you're a detail-oriented professional who thrives on solving problems, delivering quality solutions, and communicating effectively in English, we want to hear from you. Join Perficient and be part of a dynamic team working on high-impact Salesforce projects.

Additional Information

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Applications will be accepted until the position is filled or the posting is removed.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

About Us

Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com