Engineering Manager II

Job Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a Skopje-based Engineering Manager to join our Engineering team, so that we can deliver integrated, high-impact technical solutions aligned with business strategy. The Engineering Manager will lead multiple teams across diverse technical domains to optimise workflows, allocate resources, and foster a culture of continuous improvement, so that we can advance our organisational capabilities and support the company's long-term technical vision. In this hybrid role, you will report to Yas Poptani.

How You'll Spend Your Time

• Translate organisational engineering strategies into actionable plans and allocate resources across multiple teams to ensure effective, timely execution.
• Facilitate collaboration between engineering teams, product managers, and business stakeholders to drive integrated solution delivery.
• Apply in-depth technical expertise across diverse domains to guide teams in building scalable and reliable engineering solutions.
• Diagnose and resolve complex technical challenges, analysing operational data and workflow metrics to remove bottlenecks and improve team performance.
• Implement comprehensive monitoring, alerting, and observability practices to track system health, performance, and reliability across engineering initiatives.
• Drive high-quality delivery through automated testing pipelines, reducing technical debt while mentoring and developing engineering talent across multiple disciplines.

What Kind of Things We're Most Interested in You Having

• 4+ years' experience leading multiple engineering teams or managing other technical leads (typically 10 to 25 engineers in total), with input into resource allocation and departmental budget planning.
• A broad technical background across multiple engineering domains (software, infrastructure, cloud) with a Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Leadership, architecture, or cloud certifications are advantageous.
• Experience operating in a regulated environment, with a practical understanding of security, governance, risk, and compliance considerations, and a track record of service ownership across more than one team, including reliability, performance, and incident response.
• Proven capability to translate functional engineering strategies into operational initiatives, ensuring resource allocation and workflow optimisation within defined business objectives.
• Advanced proficiency in diagnosing and resolving complex technical challenges, leveraging deep domain expertise and modern DevOps practices to maintain scalable and reliable systems.
• A track record of implementing robust observability, monitoring, and continuous delivery practices, fostering a culture of high-quality and timely solution delivery, along with the ability to operate effectively amidst ambiguity.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration