Lead Business Analyst

Location-Lexington,KY

Long term contract

• Lead, mentor, and manage a team of business analysts, ensuring effective performance and professional development.
• Provide regular status updates and reports to project leadership.
• Actively facilitate and coordinate the requirements gathering sessions by collaborating with stakeholders to elicit, analyze, and document detailed business requirements for the modernization project.
• Analyze and map data flows within existing systems to propose data migration and integration strategies.
• Collaborate closely with the Project Manager to formulate and execute the plan, working in tandem with cross-functional teams.
• Utilize project tools such as Azure DevOps (ADO) and MS Teams action item boards to monitor, track, manage and report progress on respective deliverables.
• Support change management efforts by helping stakeholders understand the impact of modernization and facilitating training and adoption activities.
• Identify, document, and escalate risks and issues that may impact the project's go-live goals.
• Perform process analysis by evaluating existing processes and workflows and identify areas for improvement.
• Oversee the creation of clear and concise user stories, use cases, and functional specifications to guide development and testing efforts.
• Ensure the maintenance of comprehensive project documentation, including requirements, design specifications, test plans, and user manuals.
• Engage proactively with the implementation partner/vendor and DOR's cross-functional teams to uphold the stability, availability, and reliability of the newly implemented Integrated Tax System (ITS).
• Conduct, coordinate, or lead root cause analysis (RCA) sessions with the implementation partner to uncover underlying issues and implement corrective measures to prevent recurrence.
• Identify opportunities for process enhancements and efficiency improvements across implementation planning, cutover planning, and production support activities.
• Ensure changes are thoroughly documented, tested, and approved prior to deployment in the production environment.
• Coordinate change requests and enhancement initiatives to minimize disruptions to operational workflows.
• Collaborate with the PMO to implement best practices and standards aimed at enhancing service delivery and fostering customer satisfaction.
• Identify and mitigate risks associated with business analysis activities and project deliverables.