Salesforce Business Analyst with Healthcare Exp.
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We are seeking a dynamic and driven Business Analyst to join our team in building a clinically integrated Care Management platform using Salesforce Health Cloud. In this high-impact role, you will work closely with clinical, operational, and technical stakeholders to gather & document business requirements, translating complex healthcare workflows into scalable solutions. Your day will involve crafting user stories, process flows, and acceptance criteria to guide development teams, while actively supporting sprint planning, backlog grooming, and user acceptance testing sessions. You’ll manage dependencies across internal and external teams, contribute to change management and training initiatives to ensure successful platform adoption, and continuously evaluate performance to recommend enhancements that improve health outcomes and accelerate interoperability.
Required Skills & Experience
- 7+ years of experience as a Business Analyst in healthcare or digital health
- Hands-on experience with Salesforce Health Cloud.
- Familiarity with Agile/Scrum methodologies and tools like Rally, Jira, or Azure DevOps.
- Ability to interpret data models, APIs, and system integrations.
- Proficiency in creating wireframes, process maps, and documentation using tools like Lucidchart, Miro, or Visio.
- Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant).
- Experience in Care Management, Population Health, or Value-Based Care programs.
- Background in clinical operations, nursing, or public health is a plus.
Equal Opportunity Employer
MACHINE LEARNING TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. MACHINE LEARNING TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will MACHINE LEARNING TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract
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