Software Engineer M/F

📣 Qim info – Who Are We?

Founded in 2004, Qim info is an IT engineering and digital services consultancy based in Switzerland (Geneva, Lausanne, Zurich & Basel) and France (Annecy, Lyon & Paris).

At Qim info, we are first and foremost a collective of consultants capable of intervening at all levels of an Information System, bringing expertise across IT, data, digital, quality, engineering, and organization within complex, highly regulated environments.

We support our clients in demanding sectors such as finance, insurance, manufacturing, the public sector, and critical systems.

With a team of over 600 employees, we are continuously looking for new talent to tackle high-value challenges.

Qim info holds an overall rating of 4.1/5 on Glassdoor and ranked 3rd in the ICTJournal 2025 awards.

Contract Type: Full-time / Permanent

Location: Zurich / Switzerland

Experience Level: Confirmed experience in software development and integration/support (3+ years)

📌 POSITION OVERVIEW

Qim info is looking for an Application Integration & Support Engineer (M/F) for one of our clients.

Integrated within a multidisciplinary technical team, you will be responsible for coordinating, integrating, maintaining, and ensuring the operational readiness of complex applications, services, and systems within simulation and modeling environments.

In this high-value hybrid role, you will act as the direct technical liaison between software development teams, operational experts, maintenance teams, and end-users/customers.

🎯 MAIN RESPONSIBILITIES

1. System Integration & Validation

• Integrate new applications, services, and subsystems into the global environment.
• Analyze and master complex architectures, data flows, and inter-application interfaces.
• Design, execute, and validate test plans to ensure seamless project deployments.

2. Advanced Application Support (2nd & 3rd Level) & Development

• Analyze and resolve complex technical incidents (tracked via JIRA).
• Maintain, customize, and develop existing software components (Java and C# environments).
• Collaborate closely with engineering and maintenance teams to investigate root causes and implement fixes.

3. Coordination & Single Point of Contact (SPOC)

• Serve as the primary technical contact for reporting bugs and feature requests (Change Requests).
• Evaluate technical feasibility, workload estimates, cost impacts, and overall scope.
• Plan software releases (Release Management) using time-boxing principles and Agile/SCRUM framework priorities.

4. Quality, Documentation & Compliance

• Prepare and update technical documentation for all assigned applications and services.
• Guarantee strict adherence to internal quality standards and applicable regulatory requirements.
• Follow up on audit non-conformities and ensure implementation of required corrective actions.

🛠️ REQUIRED SKILLS & QUALIFICATIONS

Technical Requirements:

• Software Development: Hands-on proficiency in Java (Eclipse, Git) and/or C# (Visual Studio, Git).
• Architecture & Infrastructure: Solid knowledge of Service-Oriented Architecture (SOA) and virtualized environments.
• Support & Tooling: Proven experience using JIRA and handling 2nd/3rd level incident management workflows.
• Methodology: Practical experience working in Agile / SCRUM environments.

Desirable Skills (Pluses):

• Knowledge of TIBCO or Puppet frameworks.
• Formal understanding of software testing concepts and quality assurance standards.

Key Competencies & Soft Skills:

• Rigorous & Organized: Strong ability to prioritize tasks and deliver results in regulated environments.
• Strong Communication: Talent for interacting effectively with diverse stakeholders (developers, operations experts, suppliers, and clients).
• Analytical Mindset: Quick at diagnosing complex system issues and identifying root causes.
• Versatility & Autonomy: Comfortable toggling between development, technical investigation, and project coordination.

💥 Why Qim info?

Recognized expertise in consulting and organizational transformation

Strong HR and managerial proximity, featuring personalized guidance

High-value missions within strategic environments

Continuous skill development and growth opportunities

A human adventure: Qim Tech Talks, afterworks, internal events, annual parties…