Sr. Manager, Client Integration Change Management (Remote within Northeast)

The Sr. Manager, Client Integration Change Management role is a critical leadership role responsible for the customer, partner, and patient experience in a multi-year, enterprise-wide Epic transformation. This leader will design, execute, and govern the client change management strategy, with a primary focus on assessing, aligning, and articulating client impacts, and guiding external stakeholders through technology and business transitions and enhancements. They will partner with a cross-functional team to ensure adoption, high utilization, and proficiency with the new clinical and operational technology systems and associated business processes. This hands-on change agent will focus specifically on providing the technical assessment of change and strategic counsel for change activities to minimize disruption, maximize readiness, and enable new ways of working for clients and client-facing teams. This role requires a collaborator who balances strategic focus with detail-oriented execution and who has experience in customer/external-facing change management for large-scale technology deployments and transformation initiatives.

The Sr. Manager is largely remote but must reside within the Northeast. Travel will be up to 25%.

Originally posted on Himalayas