Technical Support Assistant for a Business Owner in Australia (Home Based Part T

Location: TBC Western Australia Australia

• Provide basic day-to-day technical support and help the client navigate computers, systems, and online platforms.
  
• Guide and teach the client how to use the website, systems, and technology in a simple and patient manner.
  
• Assist with basic website and subscriber administration, ensuring content and information remain up to date.
  
• Upload and manage podcasts, videos, episodes, and other digital content across the website and relevant platforms.
  
• Assist with live sessions and podcasts, ensuring cameras, audio, internet connections, and platforms are set up and ready to go live.
  
• Keep supplied content updated across the business’s social media platforms.
  
• Assist with screen sharing, video calls, and basic technical troubleshooting.
  
• Use and explore basic AI tools to support the client’s day-to-day activities.
  
• Liaise with the client’s existing external technology team when more advanced technical assistance is required.
  

Details

Originally posted on Himalayas