Technical Support Analyst

CSC Technical Support Analyst YesterdaySaved Hybrid 5 Locations Entry level Entry levelFintech • Legal Tech • Software • Financial Services • Cybersecurity • Data PrivacyProvides technical support to financial customers using Lien Perfect software through phone, email, chat, and online cases. Responsibilities include troubleshooting, documenting and resolving inquiries, reviewing knowledge-base content, performing release testing, collaborating with development and product teams, learning new technologies, and mentoring junior colleagues. The role is hybrid, may require occasional overtime and weekends, and is based at one of several CSC offices.Top Skills: Case Tracking SoftwareLien PerfectMicrosoft Enterprise Systems