Vice President, Customer Success

AlertMedia Vice President, Customer Success YesterdaySaved Easy Apply Hybrid Austin, TX, USA Easy Apply Expert/Leader Expert/LeaderArtificial Intelligence • Cloud • Information Technology • Security • Social Impact • SoftwareLead AlertMedia’s global Customer Success organization, setting strategy, developing talent, driving adoption and retention, and strengthening executive customer relationships. Modernize customer lifecycle processes with AI-enabled workflows, champion customer insights across Product, Engineering, Sales, and Marketing, and deliver measurable customer satisfaction, expansion, and advocacy outcomes.Top Skills: AIAi-Enabled WorkflowsCustomer Success Management PlatformsSaaS