DEX Operations Architect

Nexthink DEX Operations Architect YesterdaySaved Hybrid Boston, MA, USA 135K-225K Annually Senior level 135K-225K Annually Senior levelArtificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • SoftwarePartners with enterprise IT leaders to identify, redesign, and implement DEXOps workflows using the Nexthink platform. Facilitates quarterly customer health reviews, maps technical and organizational dependencies, secures executive ownership, tracks workflow impact, and drives adoption. Advises customers on IT operating models, service delivery transformation, automation, and change management while collaborating with Product and Sales and mentoring customer and internal teams.Top Skills: ItilNexthinkSaaS