Servicing Ops Sr Specialist

Citizens Servicing Ops Sr Specialist YesterdaySaved In-Office Johnston, RI, USA Senior level Senior levelDigital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • AutomationReviews and fulfills complex customer servicing requests throughout loan or line-of-credit lifecycles. Communicates with customers, collaborates with internal teams, follows procedures and regulatory requirements, manages operational risk, identifies control gaps, and supports continuous process improvement. The role requires accuracy, sound judgment, strong customer focus, and consistent service-level performance in a fully onsite environment.Top Skills: MS Office