Senior Manager, CS Data & Analytics

Toast Senior Manager, CS Data & Analytics 2 Hours AgoSaved In-Office Boston, MA, USA 145K-232K Annually Senior level 145K-232K Annually Senior levelCloud • Fintech • Food • Information Technology • Software • HospitalityLeads Customer Success analytics strategy, executive business reviews, customer experience and voice-of-customer insights, enablement impact measurement, and data foundation development. Manages two analysts, partners with data engineering and data science, applies statistical and experimental methods, analyzes structured and unstructured customer data, and uses AI tooling to improve self-service and recurring analytics. Translates ambiguous business questions into actionable recommendations for senior leaders.Top Skills: Ai ToolsDbtHexSnowflakeSQL