Senior Customer Success Manager, International

Justworks Senior Customer Success Manager, International 2 Days AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 44-53 Hourly Senior level 44-53 Hourly Senior levelHR Tech • Payments • Professional Services • SoftwareOwn and grow an international customer portfolio by driving product adoption, retention, cross-sell, upsell, and quarterly net revenue retention. Build relationships with customer decision-makers, support international expansion, identify risks, facilitate sales opportunities, and advocate for customer needs internally. Collaborate with Marketing, Sales, Product, Operations, Onboarding, and International Consultants to improve customer outcomes, influence product direction, streamline processes, and scale best practices.