Manager, Customer Operations

Nexthink Manager, Customer Operations 5 Hours AgoSaved Hybrid Boston, MA, USA 120K-200K Annually Entry level 120K-200K Annually Entry levelArtificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • SoftwareOwn global customer operations across bookings, billing, quote-to-cash, onboarding, offboarding, licensing, renewals, and partner order processing. Manage operational KPIs, escalations, audit controls, data integrity, and cross-functional automation initiatives. Lead and develop a two-person operations team while supporting Sales, Customer Success, Finance, Legal, IT, and channel partners.Top Skills: CongaNetSuiteSalesforceSalesforce CpqZuora