Specialist, Technical Support

Zocdoc Specialist, Technical Support An Hour AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply Junior JuniorHealthtech • Information Technology • Software • TelehealthProvides technical support for onsite and remote employees during a night shift, troubleshooting PC and Mac hardware and software issues. Responsibilities include Google Workspace administration, Azure AD and endpoint management, onboarding and offboarding, asset management, account administration, documentation, ticket resolution, workplace technology support, and systems administration. The role also uses AI tools and scripting to automate IT workflows, improve troubleshooting, and enhance operational efficiency.Top Skills: Active DirectoryAzure AdBashBettercloudChatgptClaudeCodexConfluenceDhcpGeminiGleanGoogle WorkspaceJamf/JssJIRALdapmacOSMicrosoft IntuneMulti-Factor AuthenticationPowershellSingle Sign-OnSlackWindowsWindows Server