Sr Mgr, Customer Success Mgmt

ServiceNow Sr Mgr, Customer Success Mgmt An Hour AgoSaved Hybrid Orlando, FL, USA Senior level Senior levelArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationLeads a customer success team managing a portfolio of ServiceNow customers. Drives platform adoption, technical health, deployment, license utilization, and customer outcomes. Removes roadblocks, addresses escalations, assigns activities, develops success plays and customer use cases, and guides junior team members. The role also involves leading high-performing teams, independently managing projects, and applying AI to workflows and decision-making.Top Skills: Ai-Powered ToolsArtificial Intelligence (Ai)ServicenowWorkflow Automation