Systems Engineer MID - Data Center Services Storage
Indexed description
Location: Norfolk, Virginia (On-site)
Role Overview
An opportunity is available for a Site Reliability Engineer to focus on the reliability, performance, and scalability of complex distributed systems. The SRE will maintain complex computer systems by writing code to automate software releases, monitor systems, and detect and fix problems. This role is responsible for supporting, migrating, automating, and optimizing the software development and deployment process and infrastructure as code, contributing to the overall maturity of the Site Reliability Engineering program.
Key Responsibilities
- Work alongside development and operations teams to ensure speedy and reliable software deployments, monitor systems, and improve overall platform reliability.
- Coordinate and execute production release activities during designated maintenance windows, including scheduled off-hours.
- Administer patch distribution, baseline compliance, and reporting using Microsoft Endpoint Configuration Manager (MECM/SCCM) for Windows Servers and Endpoints.
- Coordinate, stage, and apply firmware, disk qualification packages, and system upgrades across NetApp ONTAP environments using Active IQ Unified Manager and OnCommand Insight (OCI).
- Plan and execute non-disruptive software maintenance releases, SMUs, and image upgrades across Cisco NX-OS data center switches.
- 4+ years of hands-on experience in enterprise systems administration and patch management across mixed infrastructure environments.
- Minimum of IAT Level II Certification required prior to onboarding and must be maintained.
- Must be able to support program execution in classified environments and access secure networks from a designated location on short notice.
- Experience with automated script design, coding, debugging, and maintenance skills (e.g., bash, python).
- Solid understanding of Linux/Unix and command-line tools.
- Proven experience executing centralized patch deployments using MECM / SCCM.
- Direct experience managing and updating NetApp ONTAP storage systems via Active IQ Unified Manager or OnCommand Insight.
- Demonstrated knowledge of network operating system updates and maintenance on Cisco NX-OS platforms.
- Experience in application administration, configuration, and integration.
- Familiarity with Agile development methodologies.
- Capable of working and communicating within a distributed team.
- Ability to work in a highly collaborative and innovation-driven environment.
- Knowledge of Agile and DevSecOps/SRE concepts and best practices.
- Hands-on experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).
- Experience creating JIRA and/or Azure DevOps workflows, projects, and custom configurations.
- Experience automating tasks using scripting languages such as Python or PowerShell.
- Working knowledge of the Risk Management Framework (RMF) and security technical implementation guides.
- Working knowledge of formal IT Change Management workflows and ticketing systems (specifically HP Service Manager or similar enterprise ITSM platforms).
- Availability to support scheduled off-hours maintenance windows and production releases.
- Previous work experience providing support to large-scale government network programs.
- ITILv4, Scrum Master, or Agile SAFe certification(s) or applicable experience.
- Experience implementing scripts using PowerShell or Ansible Playbooks for patch rollout, system health checks, or reporting.
- Vendor-specific technical certifications (e.g., NetApp NCDA, Cisco CCNA, Microsoft Certified: Windows Server Hybrid Administrator).
- Prior experience supporting defense-oriented enterprise networks or environments with strict SLA and compliance mandates.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
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