Field Support Engineer II

Field Support Engineer II

Chicago (+ 1 day/week in Milwaukee) | Contract | $50/hour W2 + Travel Expenses

Epic Placements is partnering with Synoptek, a leading technology consulting and managed services organization, on an immediate need for a hands-on engineer supporting a Microsoft client environment across the Chicago and Milwaukee markets.

This is a great fit for a Tier 2 / mid-level Windows Engineer who enjoys solving problems, can jump into a new environment quickly, and is comfortable working directly with customers.

What You'll Be Doing

• Troubleshoot and resolve escalated Windows and infrastructure issues
• Support Windows Server and desktop environments
• Work with Active Directory, Group Policy, Microsoft 365, and related Microsoft technologies
• Assist with deployments, upgrades, migrations, and general infrastructure projects
• Troubleshoot networking, permissions, authentication, and connectivity issues
• Document work clearly and communicate directly with technical teams and customers

What We're Looking For

• Strong hands-on Windows administration and troubleshooting experience
• Experience beyond traditional Tier 1/help desk support
• Solid Active Directory and Microsoft ecosystem knowledge
• Ability to independently troubleshoot and own technical issues through resolution
• Strong communication and customer-facing skills
• MSP, consulting, or multi-client experience is a strong plus
• PowerShell, Azure/Entra ID, VMware, or Hyper-V experience is a plus

The Details

Pay: Approximately $50/hour W2

Schedule: Full-time

Duration: Initial one-month engagement with potential to turn long-term

Location: Chicago, with one day/week in Milwaukee

Travel: Mileage expenses covered

This is a fast-moving opening with an immediate need. If you're a strong Microsoft System Engineer who can hit the ground running and you're available soon, we'd like to hear from you.

Epic Placements is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Epic Placements is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Epic Placements participates in E-Verify for all contract and contract-to-hire positions.