Customer Resilience Manager - Customer Success (Remote)

Rubrik Customer Resilience Manager - Customer Success (Remote) 16 Hours AgoSaved Remote US 165K-247K Annually Senior level 165K-247K Annually Senior levelArtificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data PrivacyOwns the post-sales lifecycle for enterprise customers, serving as their primary advocate and coordinating onboarding, adoption, value realization, renewals, escalations, and issue resolution. Develops success plans, monitors account health, drives product usage, manages cross-functional teams, communicates with executive stakeholders, and delivers proactive recommendations and root cause analyses. Requires strong enterprise account management, escalation leadership, communication, and collaboration skills, with occasional travel and flexibility outside standard business hours.Top Skills: Cloud Data Management