GovSlack Administrator
Indexed description
Location: This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL.
Requirements
The CloudOne program is seeking a GovSlack Administrator that will be responsible for managing, configuring, and maintaining an organization's GovSlack instance. Unlike standard commercial Slack admins, a GovSlack Admin must operate within a highly secure AWS GovCloud environment and strictly enforce rigorous government compliance standards.
- Compliance Management: Maintain the workspace in alignment with FedRAMP High, DoD Impact Level 4 (IL4), and ITAR control requirements
- Access & Identity Control: Manage granular user access privileges and permissions at scale via Slack's enterprise-grade administration dashboard
- Governance & Data Retention: Implement and enforce strict data-loss prevention (DLP), eDiscovery protocols, legal holds, and data retention policies in tandem with legal and IT departments
- Secure External Collaboration: Oversee Slack Connect to allow secure communications and file sharing with authorized external government contractors and agencies
- Workspace Optimization: Design channel structures, manage workspace lifecycle settings, optimize mobile device management (MDM) endpoint policies, and establish workflows to maximize team productivity
- Bachelor's degree and 4+ years of relevant experience administering Slack at an enterprise level, with a minimum of 1 year directly managing a GovSlack or government cloud platform (e.g., Salesforce Government Cloud, Box for Government)
- Active DoD Secret security clearance
- IAT Level II Certification
- Experience designing custom dashboards, filters, and JQL queries
- Experience performing system backups, audits, re-indexes, and documenting SOPs
- Experience performing Atlassian installations, upgrades, migrations, and environment consolidations
- Experience integrating Atlassian tools with AWS environments
- Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences
- Experience supporting agile delivery environments (Agile, SAFe)
- Experience supporting large federal programs and advising government stakeholders on Atlassian best practices
- Experience monitoring Atlassian infrastructure hosted on AWS
- Experience developing documentation, training content, and architecture diagrams for enterprise users
- Experience with Active Directory administration
- Medical
- Dental
- Vision
- AD&D
- STD
- LTD
- Company paid Life Insurance
- 401k with employer contribution
- Paid Time Off
- Pet Insurance
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