Cloud Engineer - Software Engineer II
Indexed description
Work you'll do
As a Software Engineer II on the AI & Engineering team, you will be responsible for:
- Configure, support, and troubleshoot API and system integrations using IBM DataPower, Microsoft BizTalk, and Azure Integration Services, including API Management, Logic Apps, and Service Bus
- Manage API connectivity, routing, authentication, authorization, TLS certificates, message transformation, endpoints, queues, and downstream dependencies across integration environments
- Troubleshoot infrastructure and production issues by analyzing network traffic, firewall logs, monitoring alerts, deployment failures, connectivity issues, performance issues, and integration errors
- Use Infrastructure as Code practices to provision, configure, standardize, and maintain infrastructure environments, while supporting network and firewall administration activities
- Support releases, modernization efforts, and operational readiness activities, including change management, environment transitions, patching, upgrades, incident escalation, root-cause analysis, and technical documentation
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Our Engineering as a Service offering provides end-to-end design, implementation, and technology operations, leveraging our core engineering expertise. We help transform engineering teams, modernize technology, & deliver complex programs with a product engineering mindset. Our flexible delivery models- traditional teams, pools, or pods, are tailored for each client's needs, offering engineering-led Advise, Implement, & Operate capabilities to accelerate innovation.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
- Bachelor's degree
- 5+ years of experience in infrastructure support and system integration
- Experience supporting integrations using Azure Integration Services and IBM DataPower
- Ability to travel 15-20%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- Experience with Microsoft BizTalk
- Experience using Infrastructure as Code to provision and maintain infrastructure environments
- Experience supporting API management, message transformation, and integration troubleshooting
- Experience with Azure DevOps, middleware upgrades, or cloud modernization initiatives
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