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CDW Builtin · Indexed 2026-10-04

CTS Operations Analyst 6PM-6AM

Vernon Hills, IL, USA 26K-31K Hourly

Entry level Builtin
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Indexed description

CDW CTS Operations Analyst 6PM-6AM Reposted YesterdaySaved Hybrid Vernon Hills, IL, USA 26K-31K Hourly Entry level 26K-31K Hourly Entry levelInformation TechnologyMonitor and operate managed-services technologies, provide tier-1 support, investigate incidents, document and escalate issues, meet service-level requirements, review operational reports, identify trends, and improve support processes. The role collaborates with customers, vendors, and internal teams, supports projects and service recoveries, and requires overnight, weekend, holiday, and overtime shift flexibility.Top Skills: AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow

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