DORWAY Development Manager

Job Responsibilities

Who We Are

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We Are Looking For Teammates Who Are

• Organized, detailed-oriented, and able to prioritize tasks and projects
• Collaborative leaders who build strong relationships with customers and stakeholders
• Experienced in developing and supporting large, multi-platform enterprise systems
• Effective communicators with technical and non-technical audiences

What You Will Do

You will manage DORWAY (SCDOR’s integrated tax portal) developers and serve as a lead developer.

Primary Job Duties Include

• Managing, directing, and coordinating the efforts of the DORWAY support developers
• Leading team efforts to ensure assignments are completed on time and meet established Service Level Agreements (SLAs)
• Training (or ensuring the training of) new employees and serving as a technical consultant for production support developers
• Serving as lead production support developer, including programming, testing, debugging, and resolving system, program, and user issues
• Serving as a project lead by coordinating stakeholders, documentation, security, priorities, timelines, resources, and project progress
• Leading efforts to provide IT consultation by interviewing customers to determine business needs, identifying technology solutions, contributing to feasibility studies, and preparing recommendations for management
• Building and maintaining a competent, empowered, and forward-thinking team
• Managing employee performance, including coaching, evaluation, staff selection, time tracking, and other personnel matters

Either

Minimum and Additional Requirements

• A bachelor’s degree in communications, business administration, information technology, mathematics, statistics, management information science, or a related field and experience in telecommunications, data processing, or information technology OR
• Four years of experience in telecommunications, data processing, or information technology

Academic degrees must be from an accredited institution of higher learning.

Preferred Qualifications

• Two years of Gentax experience
• Thorough knowledge of computer systems development life cycle management
• Expert knowledge of complex application development technologies, especially in the Microsoft.Net Framework environment with Microsoft SQL server database
• Ability to work effectively with end-users, vendors, peers, staff members, and management

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week). During critical events, 24/7 support will be required.
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

How did you hear about the SCDOR as a potential employer? Select all that apply.

• LinkedIn
• Other social media
• South Carolina Careers: careers.sc.gov
• Other on-line job board
• College/university career fair or website
• ReveNews (SCDOR's email newsletter)
• Email from SCDOR Recruitment Team
• Current or former SCDOR employee
• Other (please specify below)

02

If applicable, what other source did you use to hear about us as a potential employer?

03

Please type in your full legal name (First, Middle, Last) as it appears on your Social Security Card.

04

Please type your preferred name (nickname) to be used on your work accounts and employee ID.

05

Are you currently employed by the SCDOR?

• Yes
• No

06

Do you have a bachelor’s degree or higher in communications, business administration, information technology, mathematics, statistics, management information science, or a related field?

• Yes
• No

07

Do you have an associate’s degree in communications, business administration, information technology, mathematics, statistics, management information science, or a related field?

• Yes
• No

08

Do you have two years of Gentax experience?

• Yes
• No

09

How many years of experience do you have in telecommunications, data process, or information technology?

• 4 years or more
• 2 - 3 years
• Less than 2 years
• No experience in telecommunications, data process, or information technology
• Required Question