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Insight Global Linkedin · Posted 10d ago

Production Support Engineer

Fort Mill

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Indexed description

Senior L3 Production Support Developer

3 days onsite minimum in Fort Mill, SC

1 year contract to Hire

68-70/hr


We are seeking a Senior L3 Production Support Developer to support a data-intensive financial application. This person will investigate production issues across the database, backend-services, and user-interface layers while working closely with development, operations, and support teams.

The ideal candidate is a senior developer with strong SQL Server and C# experience who can understand complex application behavior, analyze datasets, trace stored-procedure logic, and communicate the root cause of production problems.


Responsibilities

  • Investigate and resolve L3 production application issues
  • Analyze financial datasets and identify errors or anomalies
  • Review, troubleshoot, and modify complex SQL Server stored procedures
  • Trace logic across nested and cascading stored procedures
  • Support and debug C# backend services
  • Review Angular application behavior when issues involve the UI
  • Perform root-cause analysis across the application stack
  • Communicate findings and recommended solutions to technical and business partners
  • Make targeted application and database corrections
  • Support testing, release, and deployment activities
  • Learn the existing application before taking ownership of larger fixes
  • Participate in production-support and on-call responsibilities


Required Qualifications

  • Senior-level software development experience
  • Strong C# and .NET experience
  • Advanced SQL Server and T-SQL skills
  • Extensive experience with stored procedures
  • Experience supporting production applications at the L3 level
  • Ability to troubleshoot issues across data, backend, and UI layers
  • Strong logical and scenario-based problem-solving ability
  • Experience with financial applications or financial data
  • Ability to explain technical issues clearly
  • Familiarity with Angular applications

Preferred Qualifications

  • AWS, Azure, or Google Cloud experience
  • DevOps, source-control, and release-process experience
  • Experience with security scanning and controlled deployment environments
  • Exposure to Python or interest in learning it

What Makes This Opportunity Appealing

  • Work on a complex, business-critical financial application
  • Solve technical problems across multiple layers of the stack
  • Gain ownership as you learn the platform
  • Work with SQL Server, C#, Angular, and cloud technologies
  • Join a team seeking a long-term contributor


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