Customer Success Manager, Credit Cards

Bankrate Customer Success Manager, Credit Cards An Hour AgoSaved Easy Apply Remote United States Easy Apply 95K-125K Annually Junior 95K-125K Annually JuniorArtificial Intelligence • Consumer Web • Digital Media • Fintech • Marketing Tech • Software • Financial ServicesManage issuer customer relationships in the credit card portfolio, develop growth strategies, analyze performance data, and provide recommendations. Build scalable customer success processes, playbooks, and automation while leading strategic reviews and collaborating with finance, analytics, marketing, and product teams. The role requires strong communication, analytical ability, CRM workflow experience, and comfort working in ambiguous environments.Top Skills: CRMExcelGoogle SheetsLookerTableau