Scaled Customer Success Manager
Indexed description
Dropbox Scaled Customer Success Manager Reposted YesterdaySaved Remote United States 143K-193K Annually Mid level 143K-193K Annually Mid levelArtificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data PrivacyManage adoption, customer health, renewal readiness, retention, and growth across a scaled B2B SaaS customer portfolio. Design lifecycle campaigns, analyze customer and product signals, coordinate with Renewals and Sales, manage inbound customer channels, execute save plays, conduct targeted customer conversations, and surface customer insights and qualified growth opportunities.Top Skills: Ai-Enabled SaasB2B SaasBusiness Intelligence ToolsCrm SystemsCustomer Success PlatformsMarketing Automation
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