Appway Developer & Support
Indexed description
Location: Geneva, Switzerland
Working model: 100% onsite
Start: ASAP, notice periods up to 2 months accepted
Relocation: Candidates already residing elsewhere in Switzerland / Europe and willing to relocate to Geneva can be considered
About the Opportunity
For a leading private banking environment in Geneva, we are looking for an experienced Appway / FNZ Studio Application Support Specialist to join a Client Lifecycle Management team supporting business-critical onboarding and KYC applications.
The position combines L2/L3 application support and production ownership with hands-on Appway engineering, with an approximate split of:
- 80% Support & Run
- 20% Development & Engineering
You will contribute to the stability, performance and continuous improvement of Appway-based CLM workflows covering client onboarding, KYC reviews and remediation.
Your Responsibilities
Application Support & Run
- Provide L2/L3 support for Appway/FNZ Studio applications.
- Investigate and resolve incidents and recurring production issues.
- Perform root cause analysis and implement corrective and preventive actions.
- Monitor workflows, queues, jobs, logs and application performance.
- Support releases, validations, smoke testing and package promotion across environments.
- Produce and maintain operational procedures, runbooks and technical documentation.
- Improve application stability, resilience and performance.
- Collaborate closely with IT and business stakeholders during incidents and operational activities.
Development & Engineering
- Develop fixes and minor enhancements within Appway/FNZ Studio.
- Work with business rules, UI components, connectors and mappings.
- Integrate REST/SOAP services and work with JSON/XML.
- Contribute to CI/CD, packaging and deployment activities.
- Perform testing, code reviews and technical documentation.
- Contribute to the continuous improvement of CLM/KYC workflows.
Your Profile
- 3–5 years of hands-on Appway/FNZ Studio experience.
- Strong experience in L2/L3 application or production support.
- Previous experience within banking or financial services.
- Good understanding of CLM/KYC processes, ideally including onboarding, periodic reviews and/or remediation.
- Experience with REST/SOAP APIs and JSON/XML.
- Knowledge of CI/CD, Git and multi-environment deployments.
- Comfortable investigating logs, incidents and application performance issues.
- Fluent English.
- French is an advantage.
- Appway/FNZ certification is an advantage.
- Knowledge of Java/Spring Boot is beneficial.
- Private Banking / Wealth Management experience is highly desirable.
- Knowledge of AML/KYC, FATCA/CRS, PEP/sanctions screening or IAM/SSO is beneficial.
- Swiss residence is mandatory.
- Willing and able to work 100% onsite in Geneva.
The Ideal Candidate
You combine strong Appway/FNZ Studio expertise with a production-support mindset. You are comfortable taking ownership of incidents, troubleshooting problems and ensuring that critical banking workflows remain stable and available.
At the same time, you remain technically hands-on and can contribute to integrations, fixes, deployments and targeted application improvements.
Why Consider This Opportunity?
- Work within a sophisticated private banking technology environment.
- Take ownership of business-critical CLM/KYC applications.
- Combine Appway/FNZ Studio expertise with real production responsibility.
- Work closely with both technical and business stakeholders.
- Gain exposure across the full lifecycle of onboarding and KYC workflows.
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