Application Administrator
Indexed description
- Make a meaningful impact in your community
- Work with a passionate, mission-driven team
- Enjoy flexible scheduling and professional development opportunities
- Be empowered to innovate and lead digital transformation
What You’ll Do In This Role,
you will support the Innovative Application Solutions team by:
- Troubleshoot and resolve application issues involving data, configuration, and software defects.
- Manage configuration, installation, and maintenance for assigned systems and components.
- Provide SQL administrative support and create secure user access across applications.
- Maintain detailed documentation on configurations, mappings, processes, and service records.
- Plan and execute major application upgrades, releases, and patch installations.
- Coordinate data migrations between development, testing, and production environments.
- Validate daily disaster recovery processes, including log shipping.
- Conduct quality assurance testing on both purchased and in-house solutions.
- Track incidents, changes, and problems using call logging software.
- Collaborate on project teams and be available for occasional off-hours work.
- Strong written and verbal communication skills.
- Solid customer service and collaborative team orientation.
- Excellent analytical thinking and detail awareness.
- Ability to prioritize effectively in fast-paced environments.
- Working knowledge of ITIL principles.
- Ability to write basic queries in MS SQL.
- Proficiency in Microsoft Project, Visio, PowerPoint, and Office tools.
- Understanding of current IT standards and best practices.
- Associate Degree in Information Technology or 2 years of IT industry experience.
- Minimum 2 years of hands-on application administration experience.
- Technical certifications and ITIL v4 preferred.
- Equivalent combinations of experience, training, and education considered.
- This role requires a two-year minimum term and successful completion of a structured training plan.
- Superior health care plans with low premiums
- Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
- Generous paid time off, paid holidays, birthday leave, and volunteer time
- Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
- We are a qualifying employer for Public Service Loan Forgiveness Program
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