Admin I Customer Care Representative - Ecomm

Ahold Delhaize USA Admin I Customer Care Representative - Ecomm YesterdaySaved In-Office Salisbury, NC, USA 29K-33K Hourly Junior 29K-33K Hourly JuniorAdTech • eCommerce • Food • Marketing Tech • RetailProvides level-one customer and store support by phone and email for online orders, digital offers, loyalty programs, and operational issues. Documents, troubleshoots, resolves, tracks, and escalates customer inquiries and support tickets while maintaining service levels. Identifies urgent issues and trends, communicates updates, and ensures appropriate resolution or escalation. This is a full-time remote role with geographic and occasional onsite attendance requirements.