Change Management Team Lead, Membership Services

WHOOP Change Management Team Lead, Membership Services YesterdaySaved Hybrid Boston, MA, USA 60K-80K Annually Mid level 60K-80K Annually Mid levelFitness • Hardware • Healthtech • Sports • WearablesLeads a team of Change Management Specialists and owns the Membership Services change management framework. Responsibilities include change intake, impact assessment, governance, implementation planning, adoption measurement, stakeholder alignment, risk management, frontline engagement, and post-implementation reinforcement. The role manages team capacity, supports complex initiatives, coaches employees, incorporates operational and member data, and guides responsible use of AI-enabled tools.Top Skills: Artificial Intelligence (Ai)