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Dicetek LLC Linkedin · Posted 2mo ago

CX/UX Technical Performance Analyst

United Arab Emirates

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Indexed description

  • Bachelor's degree in Information Technology, user research and experience or a related field.
  • Experience in Customer Experience (CX), UX, Digital Analytics, or Digital Product Improvement.
  • Strong understanding of user experience principles, Human-Centered Design, and User-Centered Design methodologies.
  • Experience in user journey mapping, information architecture, and interaction flow analysis.
  • Knowledge of usability evaluation techniques and UX research methodologies.
  • Understanding of user behavior analysis, digital performance measurement, and KPI reporting.
  • Experience with A/B testing and experiment analysis.
  • Knowledge of accessibility standards (WCAG) and digital service guidelines.
  • Ability to translate analytics and findings into actionable recommendations.

Minimum Experience

  • 3+ years of experience in Customer Experience (CX), User Experience (UX), or Digital Experience roles.
  • Hands-on experience in UX research, usability evaluation, or digital service improvement.
  • Strong analytical, problem-solving, communication, and presentation skills.

Familiarity with AI-powered tools for user journey analysis, reporting, and productivity.
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