Operational Excellence Director

Ericsson Operational Excellence Director YesterdaySaved In-Office Plano, TX, USA Expert/Leader Expert/LeaderCloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)Direct end-to-end operational performance for Ericsson Networks deliverables across customers, PMO, supply, sourcing, and delivery teams. Establish governance, standardize KPIs and operating processes, oversee service and product delivery, lead change management, and support financial performance through revenue growth, margin improvement, cost savings, utilization, and resource planning. The role also drives customer engagement, operational efficiency, and cross-functional best practices across the Americas and globally.