Sr. Manager, CX Research

Pfizer Sr. Manager, CX Research Reposted YesterdaySaved In-Office 8 Locations 112K-207K Annually Senior level 112K-207K Annually Senior levelArtificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • PharmaceuticalLeads end-to-end qualitative and quantitative CX research, experimentation, and usability studies to uncover colleague workflows and pain points. Analyzes behavioral and telemetry data, integrates AI into research workflows, and translates findings into product recommendations. Partners with product managers and engineering teams, manages multiple research projects, mentors junior researchers, and builds senior stakeholder relationships while advocating for customer-centric product development.Top Skills: AIMedalliaPythonQualtricsRSpssUserzoom