Dicetek LLC
Linkedin · Posted 1mo ago
System Analyst (Finance and Corporate Credit)
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Indexed description
Key Responsibilities *
- Act as the primary liaison between business users, product owners, developers, QA teams, and third-party vendors to ensure alignment of requirements and solution delivery.
- Support application lifecycle management, including system enhancements, upgrades, deployments, and post-production support.
- Monitor system performance, data quality, and operational workflows to identify anomalies, troubleshoot issues, and recommend corrective actions.
- Conduct impact assessments for business and system changes, ensuring minimal disruption to operations.
- Collaborate with technical teams on system integration requirements, API interfaces, and data mapping activities.
- Coordinate and support testing activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), and defect management.
- Facilitate stakeholder workshops, requirement gathering sessions, and solution walkthroughs.
- Ensure compliance with organizational standards, security requirements, and governance frameworks.
- Knowledge of Software Development Life Cycle (SDLC) and Agile delivery methodologies.
- Ability to analyze business processes and design system solutions.
- Working knowledge of SQL for data analysis, validation, and troubleshooting.
- Understanding of system integration concepts, APIs, and data exchange mechanisms (files, ETL etc.).
- Experience with Microsoft Office Suite, particularly Excel for reporting and data analysis.
- Familiarity with ticketing and project management tools such as Jira, Azure DevOps, ITSM, ServiceNow, or similar platforms.
- Experience with testing methodologies, defect tracking, and UAT coordination.
- Understanding of application support and incident management processes.
- Excellent analytical and problem-solving capabilities.
- Strong stakeholder engagement and communication skills.
- Ability to bridge business and technical teams effectively.
- Strong organizational and time-management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Workshop facilitation and requirements gathering expertise.
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.
- 5+ years of experience in System Analysis, Business Analysis, Application Support, or related roles.
- Experience working with enterprise applications and business-critical systems.
- Experience supporting system implementation, enhancement, and transformation projects.
- Knowledge of application support, incident management, and service delivery frameworks.
- Knowledge of ITIL processes, service management principles, and operational governance.
- Experience in data analysis, validation, reporting, and dashboard preparation.
- Experience coordinating with business users, development teams, QA teams, and external vendors.
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