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Dicetek LLC Linkedin · Posted 4mo ago

Production Support Engineer – Banking Domain

United Arab Emirates

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Indexed description

We are seeking a Production Support Engineer with 3–7 years of experience in supporting banking applications, particularly Loan Origination Systems. The ideal candidate should have strong production support experience, excellent troubleshooting skills, and a solid understanding of banking processes.

Key Requirements

  • 3–7 years of experience in Production Support within the Banking domain.
  • Strong knowledge of Loan Origination Systems such as Sysarc, Intellect, and Oracle-based solutions.
  • Hands-on experience with Unix/Linux, Oracle Database, WebSphere, Java, AWS, and REST APIs.
  • Experience in incident management, root cause analysis, problem resolution, and application monitoring.
  • Ability to work closely with business users, development teams, and infrastructure teams to ensure system availability and performance.
  • Strong analytical, communication, and stakeholder management skills.
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