Technical Support Engineer

FloQast Technical Support Engineer YesterdaySaved Hybrid 4 Locations 60K-90K Annually Junior 60K-90K Annually JuniorArtificial Intelligence • Fintech • SoftwareOwn and resolve customer technical support cases across FloQast’s accounting platform and integrations. Troubleshoot software issues, perform backend configurations, data transformations, migrations, and account-data updates. Use logs, session replay, developer tools, and internal systems to diagnose problems across L1–L3 cases. Build product expertise, document solutions, collaborate cross-functionally, support special projects, and contribute to product feedback and knowledge-base content.Top Skills: APIsCloud-Based PlatformsData IntegrationsDeveloper ToolsFloqastJIRALog AnalysisSalesforceSession ReplaySlackSQLZendesk